Contact information
Contact Us
We're here to help.
Whether you have questions about a product, need assistance with a custom project, or would like an update on an existing order, we'd love to hear from you.
Customer Support
For general inquiries, product questions, order updates, or customization requests, please contact us using the contact form on our website or email us directly.
Email: wazagolfco@gmail.com
Response Time: We aim to respond to all inquiries within 1–2 business days.
Custom Project Inquiries
Interested in a custom golf club, ball marker, accessory, or special project?
When reaching out, please include:
-
Product type
-
Customization ideas
-
Reference photos or artwork (if available)
-
Desired timeline
The more information you provide, the faster we can help bring your vision to life.
Order Support
If you are contacting us about an existing order, please include:
-
Order number
-
Full name used for the order
-
Description of your question or concern
This helps us assist you more quickly.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 7 days of delivery.
To help us resolve the issue, please include:
-
Your order number
-
A brief description of the issue
-
Clear photos of the product and packaging
We will review the situation and work with you to find an appropriate resolution.
Business Hours
Our team responds to messages during normal business hours.
Messages received outside business hours, on weekends, or on holidays will be addressed as soon as possible on the next business day.
Before You Contact Us
You may find answers to common questions in our:
-
Shipping Policy
-
Returns & Exchanges Policy
-
Terms of Service
-
Frequently Asked Questions
Respectful Communication
We are committed to providing excellent customer service and ask that all communications remain respectful and professional. We reserve the right to discontinue communication that includes abusive, threatening, discriminatory, or harassing language.
Thank you for supporting Waza Golf. We appreciate the opportunity to create gear that helps golfers bring more of themselves to the game.